Support
Help Center
Guides, answers and a direct line to our team — everything you need to get the most out of xTrac AI.
Getting started
Set up your workspace and go live in five minutes.
Integrations
Connect WhatsApp, Shopify, Gmail, Instagram and more.
Billing & plans
Subscriptions, invoices and changing your plan.
Security & privacy
Encryption, compliance and data controls.
Frequently asked
How long does setup take?
About five minutes. You describe your business in plain language, connect a channel like WhatsApp, and your agents go live. No code, no prompt engineering.
Do I need a technical team?
No. xTrac is fully no-code. If you can describe how your business works, you can build your AI workforce.
Which channels are supported?
WhatsApp, web chat, voice, Telegram, Slack, Discord, iMessage and Microsoft Teams — with one shared brain across all of them.
How do the agents work together?
Each department owns its lane and hands work to the others automatically. Sales closes a deal, Billing invoices it, Operations reports on it — no copy-paste.
Is my data secure?
Yes. xTrac is GDPR and DPDP Act 2023 compliant, uses AES-256 encryption, and is a certified Meta Tech Partner, Amazon Solution Provider and CASA-verified.
What happens when an agent cannot help?
It escalates to a human on your team with the full conversation and a recommended next step, so nothing falls through the cracks.
Still need a hand?
Our team in Mysuru usually replies within a couple of hours on business days.